Usually, it’s better to get a frame that is a little too small than one that is too large. You can adjust some of the moving parts like the seat and handlebars to make the frame the perfect size for you. Please see the diagram below, along with detailed specs by collection located on each product page to find your frame size.

DETERMINING YOUR FRAME SIZE

Measurement Areas

Frame Size	Rider Height Range	Rider Min Inseam
49 cm  //  19”	5’0” - 5’5”  //   152 - 165 cm	31”  //  79 cm
52 cm  //   20”	5’6” - 5’9”  //  167 - 175 cm	32”  //  81 cm
55 cm  //   21”	5’10” - 6’1”  //  177 - 185 cm	33”   //  84 cm
59 cm  //  23”	6’2” +   //  188 + cm	34”  //   88 cm

Frame Size	Rider Height Range	Rider Min Inseam
46 cm  //  18”	5’0” - 5’5”  //   152 - 165 cm	31”  //  79 cm
50 cm  //   20”	5’6” - 5’9”  //  167 - 175 cm	32”  //  81 cm
54 cm  //   21”	5’10” - 6’1”  //  177 - 185 cm	33”   //  84 cm
58 cm  //  23”	6’2” +   //  188 + cm	34”  //   88 cm

Frame Size	Rider Height Range	Rider Min Inseam
ONE SIZE	5’ 4”+  //   162+ cm	28 1/4”  //  72 cm

Frame Size	Rider Height Range	Rider Min Inseam
ONE SIZE	5’ 4”+  //  162+ cm	28 1/4”   //  72 cm

Frame Size	Rider Height Range	Rider Min Inseam
ONE SIZE	5’ 4”+   //  162+ cm	32”  //  81 cm

Frame Size	Rider Height Range	Rider Min Inseam
ONE SIZE	5’ +  //   152+ cm	29”  //  72 cm

IMPORTANT NOTES

• MINIMUM INSEAM: Inseam range is the primary means of selecting the correct frame size. This is more important than height.
• INSEAM MEASUREMENT: Perpendicular measurement from the floor to your groin, also known as your "Stand Over Height". Please note that you will want at least 1 inch or more of clearance over the top bar, when straddling the bike with your feet flat on the floor.
• TOP TUBE HEIGHT: This is the hight of the top bar that you would straddle when standing on the ground.
• HEIGHT RESTRICTIONS: If you are under 5’ 4” (162 cm) we HIGHLY recommend you size yourself up at a bicycle shop before purchasing!
• ON THE CUSP? If you are on the cusp of a size range, we always suggest going with the smaller size.
• WEIGHT CAPACITY: Suggested weight capacity of our bicycles is 275 lbs

For more sizing questions, please contact
1-844-336-SOLÉ or customerservice@solebicycles.com

Link to Solé Bicycle Build Guides

A flip-flop hub (as shown below) comes standard on all of our Fixed Gear and Single Speed bicycles. The flip flop hub allows you to ride either Fixed Gear or Single Speed just by rotating the back wheel. Some of you may not even yet know the difference… yet.

Single Speed means you are riding with just one gear, kind of like a beach cruiser, but you can coast, chillout, and relax while riding. You will use the front brake as your primary means of slowing or stopping. The front brake is more than enough power to slow or stop you down even the biggest of hills, and our geometry is designed so that no matter how hard you brake, you won’t flip over.

Fixed Gear means the bicycle is in movement only when you are. In other words, you cannot coast riding fixed. Some of you may be asking, “Why would I ever want to ride a bike like that?” It’s a matter of personal preference, and once people ride their bicycle fixed, they usually don’t ever go back. You feel extremely connected to the road and have complete control over your bicycle, not to mention you can do some radical maneuvers and ride at high speeds.
When flipping from a Single Speed drivetrain to a Fixed Gear drivetrain, it is recommended to tighten the Fixed Gear cog and lock ring prior to flipping the wheel over to the Fixed Gear drivetrain. Stripped hub threads on the fixed hub portion are not covered under warranty after long term use before flipping.

Again, the radness of a Solé with flip flop hub technology is that your new bicycle, is kind of like getting two bicycles in one!

A coaster brake (as shown below) comes standard on all of our City Cruiser & Coastal Cruiser Bicycles. The coaster brake allows you to cruise around the streets in an efficient cruiser style, you will be able to coast, then when it comes time to slow or stop, you simply pedal backwards which triggers the brake to slow or stop.

All bicycles will come as is. If you are interested in customization, (e.g. changing saddle color, handlebars, rims, etc.) you would purchase the desired accessory in addition to the bicycle. Once shipped, you would swap out the parts as desired. If you are local to one of our retail locations, we can offer swap outs for an applicable fee.

We encourage customizing your Solé and sharing how you made it unique by tagging your custom bike on social with @solebicycles #AboveTheBars!

Link to Kickstand Installation Guide

Check out this link from the Explore Thousand Helmets website: https://www.explorethousand.com/pages/fit-guide Unfortunately, Explore Thousand does not ship to Canada. While we do ship our bicycles and accessories to Canada, if your cart contains a Thousand Helmet, you will not be able to proceed at checkout.

Everything, literally everything... Visa, American Express, Paypal, MasterCard, Bitcoin, Dogecoin, Cash, Checks, or Trades. We only can accept one discount code per order. Discount codes do not apply to on site promotions.

OHHHH NOOOOO!!!!! If you ordered the wrong frame size or are dissatisfied with the color, let us know ASAP by sending your order number to customerservice@solebicycles.com. We offer a flat rate shipping charge of *$45.00 each way if you decide you want to make an exchange. Otherwise, returning the bicycle without an exchange will be $60.00 for a return shipping label. 

*return shipping on all 3-speeds and electric bicycles will be $150.00 whether the return is an exchange or a final return.

You can not use multiple discount codes on an order. Only one discount code can be used per order. Discount codes will not work on already discounted items.

Pedal Bicycles (non-electric):
Solé Bicycles provides its bicycle frames and forks with a five (5) year warranty against material and workmanship defects. This warranty does not cover bicycle components, parts, accessories, paint or decals, and can be void if the bicycle was improperly assembled, has been modified or has been subject to beyond normal wear and tear. This warranty does not cover return shipping to Solé, nor does it cover any labor involved in frame, fork or other component replacement. Product defects must be confirmed by either photograph or a professional bicycle mechanic. This warranty is valid only for original owners in the United States.

Electric Bicycles:

All bicycles will come as is. If you are interested in customization, (e.g. changing saddle color, handlebars, rims, etc.) you would purchase the desired accessory in addition to the bicycle. Once shipped, you would swap out the parts as desired. If you are local to one of our retail locations, we can offer swap outs for an applicable fee.

We encourage customizing your Solé and sharing how you made it unique by tagging your custom bike on social with @solebicycles #AboveTheBars!

We’re so sorry about that! If possible, we recommend you check around the delivery location (think: porch, garage, side or back door) and inquire with neighbors.

Sometimes a carrier marks a package as delivered in error. This is often resolved at the end of the following day and almost always within 2 days. If you haven’t received your order within 2 days of the carrier marking your order as delivered, please email customerservice@solebicycles.com with your order number for the quickest resolution. 

Some orders will ship in multiple packages. If you received more than one tracking number, or a master tracking number with sub tracking numbers (you'll see those on the FedEx tracking page), that means your order shipped as multiple parcels. Sometimes one package arrives before the others. Be sure to check each individual tracking number for their respective shipping timelines.

If the tracking links indicate that all shipments on the order have been delivered, it is possible that part of the order was left out in error. We’re so sorry for that inconvenience! For the quickest resolution, please email customerservice@solebicycles.com with your order number and pictures of what you've received. 

If one item on your order is a presale item, then the entire order will be held up until the order can be fulfilled in full. We can split orders upon request. If you would like to spit-ship your order to receive in-stock items sooner than presale items, please email customerservice@solebicycles.com with your order number and split order request, and we will be happy to accommodate.

Your Solé will come in a large brown box plastered with some awesome art across it. You won’t miss it- and your mailman will probably hate you. Your bicycle will come 90% assembled. Assembly is super simple. You need to screw in the pedals, handlebars, install the front rim, drop the seat in, and put some air in the tires. You will need a few tools for assembly– don’t worry they all come in the box! We recommend going to your local bicycle shop to have them check it out, but you can totally do it yourself. For additional support by bike model, please review our build guides page.

Orders will ship in about 1-3 business days after you place your order. Our warehouse operates 9am-5pm Monday-Friday excluding national holidays. You will receive an automated tracking email as soon as your order leaves our warehouse. Please check your spam/ junk folder as sometimes that tracking email ends up in there.

Our orders ship Fed Ex Ground from zip code 92337. Once shipped, orders deliver in 1-5 business days depending on your destination zip code. A signature is not required for delivery. Check out the Fed Ex Ground shipping map for an estimated shipping timeline on your order.

Our bicycles are shipped via FedEx, shipping directly to your door from our California warehouse. FedEx does not require a signature upon delivery. We offer flat rate shipping for $50.00 on all pedal bicycles and $100.00 for all electric anywhere in the contiguous United States (Lower 48). A $15.00 shipping fee will be applied to any accessory order under $150.00. If you have any shipping questions please send them to customerservice@solebicycles.com

*If you are purchasing a product with a discount over 20%, additional shipping charges may apply

What do I get when I purchase Solé Shipping Protection?
When orders are placed with the purchase of Solé Shipping Protection, all lost, damaged, or stolen items are taken care of with the help of our Solé customer service team. Tired of being redirected to 3rd party shipping protection providers who require police reports and daunting email chains? When a claim is filed with Solé Shipping protection, Solé will refund or reship the missing item, giving you confidence in knowing your order will arrive safely.

Does Solé cover porch pirating / stolen items?
Yes! When orders are placed with the purchase of Solé Shipping Protection, any items stolen off of your porch is covered by Solé, even after the item is marked as delivered.

How do I file a claim for my lost, damaged, or stolen order?
If you opted to secure your order with Solé Shipping Protection at checkout, please email our customer support team at customerservice@solebicycles.com with your order number, any pictures that can help identify the damage, and an explanation of the issue and we'll be sure to assist you in resolving your claim.

How quickly do I need to file a claim for my lost, damaged, or stolen order?
Immediately! We suggest at the first moment you think something is wrong, initiate a claim with us. We offer a 15 day window of time from the moment your order has been marked delivered. Base this off of the actual or estimated delivery date provided with your tracking number.

How much does Solé Shipping Protection cost?
The cost is only 2% of the cart value or .98 cents if the order value is under $100 to fully protect your order from being lost, damaged, or stolen during the shipping process.

Solé Terms of Service

At this time, we are only shipping internationally to Canada. We also ship to Alaska and Hawaii. Shipping costs will be automatically calculated based on the items in your cart and the shipping address entered on the order.

We’re so sorry about that! If possible, we recommend you check around the delivery location (think: porch, garage, side or back door) and inquire with neighbors.

Sometimes a carrier marks a package as delivered in error. This is often resolved at the end of the following day and almost always within 2 days. If you haven’t received your order within 2 days of the carrier marking your order as delivered, please email customerservice@solebicycles.com with your order number for the quickest resolution. 

Some orders will ship in multiple packages. If you received more than one tracking number, or a master tracking number with sub tracking numbers (you'll see those on the FedEx tracking page), that means your order shipped as multiple parcels. Sometimes one package arrives before the others. Be sure to check each individual tracking number for their respective shipping timelines.

If the tracking links indicate that all shipments on the order have been delivered, it is possible that part of the order was left out in error. We’re so sorry for that inconvenience! For the quickest resolution, please email customerservice@solebicycles.com with your order number and pictures of what you've received. 

If one item on your order is a presale item, then the entire order will be held up until the order can be fulfilled in full. We can split orders upon request. If you would like to spit-ship your order to receive in-stock items sooner than presale items, please email customerservice@solebicycles.com with your order number and split order request, and we will be happy to accommodate.

Park the e-bike where an electric socket is available. With the battery off, insert the round charging plug of the charger into the charging hole on your e-bike frame, and then plug the other end into a standard 100-240 volt AC outlet. When the light on the charger turns red, the battery is charging. When the charging light turns green, the charging is finished and the battery is fully charged.

It takes up to 8 hours to fully charge an empty battery. When the charging is finished, unplug the electrical plug first, then unplug the charging plug connected to the e-bike, in that sequence.

WARNING: DO NOT OVERCHARGE THE BATTERY. Overcharging or leaving the battery plugged in after the recommended charging time can result in overheating which could lead to battery fire or explosion.

This is a lithium-ion battery, it has no memory effect, so you can charge or discharge anytime. In normal circumstances, the battery can be used for more than 2 years.

NOTES FOR CHARGING:
• Make sure to charge your bike before rides. Do not attempt to ride with too little power available. • PLEASE CHARGE THE BATTERY IN A DRY, WELL VENTILATED AREA WITH ADEQUATE POWER SUPPLY.
• To protect the battery, only use the original charger. Please do not use this charger to charge other e-bike batteries.
• The charger contains high-voltage circuit. Do not dismantle it.
• Only charge the battery while it is switched off.
• Please avoid any liquid or foreign substance from entering the charger. Please protect the charger from impact. Never let it drop or drop objects onto it.
• Do not cover the charger when it is charging.
• Please keep and use our charger in a dry and ventilated area.

STOP & CALL! During charging, if the charger or battery emits any smell or becomes excessively hot, stop charging immediately and call customer service at 1-844-336-SOLÉ.

The charger will charge a fully depleted battery in up to 8 hours. The indicator light on the charger will be red / orange when the discharged battery is charging. The indicator light will turn green when the battery is fully charged. Avoid subjecting the battery to high temperatures, such as direct sun, for prolonged periods of time.

Recharge the battery before it becomes completely discharged. Completely discharging will reduce the numbers of recharging cycles during the battery’s life and limit the capacity. Never store the battery in a discharged state.

After much use, your battery’s charge-holding capacity will decrease. If you find that your battery does not hold a sufficient charge, please call customer service at 1-844-336-SOLÉ.

Some owners find it convenient to have 2 batteries to avoid being out of service for hours. If the battery will not be used for an extended period of time, charge it fully and recharge it every 3-6 months. Store it in a cool, dry place. Your battery is engineered with precision for high capacity and a long, useful life. If you experience unusual sounds or odors coming from the charger or the battery, unplug the charger and battery immediately and contact customer service.

Clean visible oxidation from the plugs and metallic parts. Change to a different outlet if the plug becomes hot during charging. Overheating from a battery’s ability to hold a full charge may lead to a short circuit and damage your charger, battery, and unit.

CHARGER:
Included with your new e-bike is a lithium-ion battery, along with a charger, which plugs into a standard household electric receptacle.

A lithium-ion battery requires specially designed chargers. You should never charge your battery with a substitute charger that is not designed for this use. Use of an unsuitable charger to charge a lithium-ion battery could result in over-heating, fire or even explosion.
• Recharge battery after every use.
• Do not disassemble or alter the battery or battery charger.
• Do not place the battery near fire or corrosive substances.
• Do not allow any liquids on or inside the battery/charger.
• Do not expose the battery/charger to extreme weather conditions.
• Do not operate the battery/charger if damaged.
• Recharge the battery only with a charger specified by the manufacturer.
• Do not use the battery/charger for any use other than its intended purpose.
• Only use the battery/charger on approved products.

WARNING: DO NOT OVERCHARGE THE BATTERY. Overcharging or leaving the battery plugged in after the recommended charging time can result in overheating which could lead to battery fire or explosion. 

STOP & CALL! During charging, if the charger or battery emits any smell or becomes excessively hot, stop charging immediately and call customer service at 1-844-336-SOLÉ.

Your e-bike is equipped with an LCD meter that monitors motor assist, power, speed, and battery energy level. To turn the meter on, make sure the battery is charged in the e-bike and the on/off switch is in the on position.

Press and hold the POWER ON/OFF BUTTON for 2 seconds to turn the meter on. Press and hold for 2 seconds to turn the meter off as well. You can adjust the motor assist level to have more assistance by double-clicking the INCREASE SELECTION BUTTON [+] and can move to a lower level by double-clicking the DECREASE SELECTION BUTTON [–].

When first riding your e-bike, you will notice that when the motor assist function is activated, the motor will supply power when you turn the pedals forward.

There are 3 levels of assistance:
Setting 3: Pedal Assist only up to 28MPH (Throttle is Disabled)
Setting 2: Pedal Assist or Throttle up to 20MPH
Setting 1: Pedal Assist up to 20 MPH (Throttle Disabled)

Experiment with the different levels of motor assist to become familiar with how much power you want. You will need different levels of assist for different riding conditions. The bars of the battery charge indicator display the amount of power remaining in the battery. The more bars that are displayed, the more battery power available. After 10 minutes of inactivity, the monitor display will automatically turn off to conserve power. When not riding the bike, you can turn off the meter by holding down the ON/OFF BUTTON for several seconds.

FUNCTIONS OF THE MONITOR DISPLAY:
• Battery charge indicator
• Choosing motor assistance level from 1 to 3
• Speed display
• Power display
• On/Off Button

Your new e-bike is equipped with a Monitor Display. This monitor display is powered by the bike’s battery. The bike must be powered on for the monitor display to function. TURNING THE MONITOR DISPLAY ON: To power on the monitor display, press and hold the ON/OFF BUTTON for 2 seconds. To turn the monitor display off, press and hold the ON/OFF BUTTON again for 2 seconds. PLEASE NOTE: When the bike is not used for 10 consecutive minutes, the monitor display and the power supply will automatically shut off.

To engage and select the motor assist function, doubleclick the INCREASE SELECTION BUTTON [+] to change to higher function or double-click the DECREASE SELECTION BUTTON [–] to change to a lower function of assistance. Motor assistance is available in 3 different levels (1-3).

There are 3 levels of assistance:
Setting 3: Pedal Assist only up to 28MPH*
Setting 2: Pedal Assist or Throttle up to 20MPH
Setting 1: Pedal Assist up to 20 MPH* The assistance level will reset when the bike and monitor are powered off.

*Throttle is disabled

This all depends on a few factors. Cycling with pedal assist along a straight road under normal conditions, the standard battery should last about 15-30 miles (24 - 48 kilometers). Cycling up steep hills will obviously take more energy out of the battery and factors such as road surface, wind resistance, weight of the rider and tire pressure will affect your range. Longer range battery is also available. 

The tires on our bikes are the same as conventional bicycles. Simply replace the tube with a tube of the right size and inflate it. No special tires or parts will be needed.

The bicycles have easily visible indicators located on the meters that show the amount of power remaining. If it is getting low and you don’t think you will make it to your destination, you can switch off your motor and keep it just for the difficult bits while still pedaling manually.

No. The batteries we use are Lithium-ion batteries which do not suffer from ‘memory effect’. This means that there is no need to discharge a battery completely before you recharge it again. You can partially recharge the battery at any time without reducing its voltage or lifespan. We recommend recharging the battery after every use, regardless of how far you rode.

Yes. We suggest using one that hooks onto the frame rather than the axle.
NOTE: Be careful when pulling a trailer as weight increases and balance may cause changes.

Yes, just make sure that the bike rack can hold the weight of your bike

Download here 

Solé was started by a group of college friends, in Southern California, who became infatuated by fixies and the locals riding them by our school. We couldn’t figure out why they were so expensive so we trekked the globe in hopes of creating and selling a well-built, fun to ride, beautiful, and affordable bicycle. We love the idea of commuting by cycle, staying healthy and ditching the car, in combination of the fixie culture.

Check out our Return Policy.

Pedal Bicycles (non-electric):
Solé Bicycles provides its bicycle frames and forks with a five (5) year warranty against material and workmanship defects. This warranty does not cover bicycle components, parts, accessories, paint or decals, and can be void if the bicycle was improperly assembled, has been modified or has been subject to beyond normal wear and tear. This warranty does not cover return shipping to Solé, nor does it cover any labor involved in frame, fork or other component replacement. Product defects must be confirmed by either photograph or a professional bicycle mechanic. This warranty is valid only for original owners in the United States.

Electric Bicycles: