Shipping Updates

Last Updated: September 20, 2021

Solé Family,


If you're landing on this page, you're likely wondering - when the heck can I take my ride for a spin?! 

We wanted to take a moment and provide our customers with more information regarding the global shipping backlog and supply chain disruption that we as consumers keep experiencing. The bicycle industry is one of many industries heavily affected by the supply and demand changes revolving around COVID-19.


Currently, the world has congested ports, container shortages, cargo ship shortages, and Covid-19 outbreaks, which has caused the slowing of shipments - and unfortunately, this includes our bicycle shipments. Please see below for some coverage that goes into more detail around this issue.


If you have any questions or concerns about your order, please reach out to customerservice@solebicycles.com with your order number and inquiry, and we will be happy to assist you.


We appreciate your patience and understanding as we navigate this unfortunate circumstance. We can assure you that we are doing everything in our power to get you your orders as soon as possible.

We look forward to getting you riding soon!


Best,


Team Solé


More information around export port closures: Reuters report.

More Information around the Los Angeles Port congestion.

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